Free Medicaid Transportation

The Non-Emergency Transportation Program is for individuals who are Medicaid eligible.

Portage County Jobs & Family Services provides help with securing transportation for doctor, dental, hearing, and counseling appointments (list not exclusive) for adults and children.  You can request services by calling 330-297-3785.

Rides are available within all of Portage County Monday-Friday (6 am -11 pm), Saturday (8 am – 7:30 pm) and surrounding counties.  Please request ten days prior to appointment.

Portage County JFS requires the following information prior to processing a NET request:

  • Social security number of the individual with the medical appointment.  All Medicaid categories are eligible except MPAP-Medicare Premium Assistance Programs.
  • Medical Provider information required: name and type of medical provider, address and telephone number of provider, purpose of appointment, date and time of the appointment.