PARTA offers a specialized service complementing regular fixed routes.  This complementary paratransit service provides transportation for people with disabilities who cannot use fixed route buses.  It is available at the same time as the PARTA fixed route buses, with the pick-up location and destination no further than 3/4 of a mile from the fixed route.

Americans with Disabilities (ADA)

The Americans with Disabilities Act covers three groups of people:

  • People who, because of their disability, are unable to board, ride or exit an accessible vehicle that is part of the regular service;
  • People with disabilities who are able to use accessible vehicles, but accessible vehicles are not available at the time when it is needed; and
  • People who can ride accessible buses, but whose disability prevents them from getting to and from the bus stop.

Eligibility may be permanent or temporary, depending on the disability. Some individuals may be eligible only for certain trips or may qualify certain times of the year.

If you would like to use PARTA‘s ADA service, you must obtain PARTA‘s application by calling 330-678-1287 or by downloading it here. You and your physician must complete the application in full before it can be reviewed.  If you will require a personal care attendant, let your customer service representative know or fill out the application provided here.

Pricing for ADA Complementary Paratransit Service

$2.00 per ride

Should you have any questions or concerns regarding your ADA service, you can contact Andrea Stevens at 330-678-7745 x 128,, 2000 Summit Road, Kent, OH 44240.