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Front of the PARTA administrative office with entrance to the training office to the left and main office entrance under a portico to the right. Three flag poles displaying a PARTA flag, US flag, and Ohio flag. Paved walkway to the front entrance.

Getting in Touch

Customer Service

330-676-6701
CustService@partaonline.org

Hearing Impaired Customers

can reach us through the Ohio Relay Service  

1-800-750-0750

In person

Administrative Office

2000 Summit Rd.

Kent, OH 44240

Dial-A-Ride Reservations:

330-678-1BUS (1287)

Administrative Staff

KELLY

JURISCH

General Manager

DENISE

BABA

Communications & Public Advocacy Advisor / TITLE VI Administrator

DAN

SPAULDING

Director of IT

LITA

WILEY

Director of Human Resources

BRIAN

TRAUTMAN

Chief Operating Officer

REBECCA

SCHRADER

Director of Finance

KYLIE

CALCEI

Director of Operations

customer feedback

CUSTOMER FEEDBACK

GENERAL COMMENTS
AND CONCERNS

Please fill out the form below if you have any suggestions, comments, or concerns regarding PARTA services. You may also call us at 330-676-6701 or email CustService@partaonline.org.

 

If you have a complaint regarding discrimination in the provision of PARTA services based on race, color, or national origin; please complete PARTA's Title VI Complaint Form found at www.partaonline.org/civil-rights or contact PARTA's Title VI Administrator at 330-678-7745.

BUS STOP IMPROVEMENT
REQUEST

You may utilize this form to request changes in bus stop signs (including additions, deletions, or changes in location) or a bus shelter addition or removal.

BUS SHELTER
SIZING

Once PARTA has approved the shelter request, a cement pad must be poured at the property owner’s expense in advance of placement.

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