Getting in Touch

Customer Service

330-676-6701
CustService@partaonline.org

Dial-A-Ride Reservations:

330-678-1BUS (1287)

Hearing Impaired Customers

can reach us through the Ohio Relay Service  

1-800-750-0750

 

MAILING ADDRESS

"On behalf of the Board of Trustees and staff, it is my pleasure to welcome you to PARTA’s website."

–Claudia B. Amrhein
General Manager
Secretary-Treasurer

For over 40 years, PARTA has safely transported people to work, school, medical and dialysis appointments, grocery stores and other essential services and destinations in and around Portage County on fixed route and shared-ride public transit services.

As PARTA has grown, so too has our presence in the community. In 2013, we opened the Kent Central Gateway Multimodal Facility in downtown Kent. The Gateway offers a 10-bus bay transfer center, 348-space public parking deck, electric vehicle charging stations, a bike-share center and bike lockers, ground-level retail spaces, a Veterans Memorial, and conference rooms available for public rental. 

 

New, easier to read bus schedules and streamlined fixed route timing and connections came in 2015, paving the way in 2016 to launch SPOT PARTA – a real-time automatic vehicle location system.  SPOT takes away the guesswork and enables you to track your bus from your phone, and plan your trips from wherever you are. 

In 2018, PARTA will open the first and only Compressed Natural Gas (CNG) public-private fueling station in Portage County, making a significant economic and environmental investment to benefit our county today and in the future.

We thank you for your support and welcome your comments about your experience with PARTA, as we work continually to make a positive impact on the Portage County community through our transportation services.

 

Administrative Staff

CLAUDIA

AMRHEIN

General Manager

DENISE

BABA

Communications and Public Advocacy Advisor

BRIAN

TRAUTMAN

Chief Operating Officer

REBECCA

SCHRADER

Director of Finance

KELLY

JURISCH

Chief of Staff

CLAYTON

POPIK

Director of Planning

 

CUSTOMER FEEDBACK

GENERAL COMMENTS

AND CONCERNS

Please fill out the following form if you have any suggestions, concerns, or comments regarding PARTA services.

BUS STOP IMPROVEMENT

REQUEST

You may utilize this form to request changes in bus stop signs (including additions, deletions, or changes in location) or the request for a bus shelter addition or removal.

BUS SHELTER

SIZING

Once PARTA has approved the shelter request, a cement pad must be poured at the property owner’s expense in advance of placement.

 

PARTA | Portage Area Regional Transit Authority

CUSTOMER SERVICE

330-676-6701

CustService@partaonline.org

Dial-a-Ride Reservations

330-678-1BUS (1287)

Administrative Offices & Garage

2000 Summit Road, Kent, Ohio 44240
330-678-7745

QUICK LINKS

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Maps and Schedules
How to Ride
tickets and passes
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trip planner
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ADA